Question 1

Is BookBack really free?

Accepted Answer

Yes. Appointment reminders are 100% free forever. You only pay $7 when we successfully fill a cancelled appointment. If we don't fill it, you pay nothing.

Question 2

How does BookBack fill cancelled appointments?

Accepted Answer

When someone cancels, BookBack instantly texts your opted-in clients offering the opening. The first person to reply BOOK gets the appointment. The whole process takes minutes, not hours.

Question 3

How much does BookBack cost?

Accepted Answer

Reminders are free forever. You pay $7 per filled cancelled appointment. Your first 10 fills are free. No contracts, no monthly fees, cancel anytime.

Question 4

Is BookBack HIPAA and TCPA compliant?

Accepted Answer

Yes. BookBack uses double opt-in, carrier-approved messaging, and follows all TCPA regulations. Clients can opt out anytime by texting STOP.

Question 5

How long does it take to set up BookBack?

Accepted Answer

About 2 minutes. Upload your appointment list via CSV, and free reminders start going out immediately. No IT integration required.

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